Mental Health
First Aid CoursePart of Skills Training Group

Mental Health First Aid Courses in Norwich

Live online courses and self-paced awareness training.

Based in Norwich? Join a live online course with an instructor, study at your own pace with our short awareness course, or arrange private online training for your team.

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Mental Health First Aid Course
Part of Skills Training Group

A group of learners and their trainer pictured at Skills Training Group

Online training that fits your goal

Choose the format and qualification you need. All courses are delivered online.

Train as a workplace first aider

Join a two-day Level 3 course taught live online via Zoom. Public courses have a maximum of eight learners, with time for questions, discussions and practical activities.

Build awareness in your own time

The short online Mental Health & Wellbeing course takes around one hour and is self-paced. It is an awareness course, separate from the Level 3 first-aider qualification.

Bring your team together

Arrange private live online training for your group. Tell us which course you need, your learner numbers and preferred dates, and our team will discuss the arrangements.

Choose your mental health training

Choose the workplace first-aider qualification, a short awareness introduction or live online training for your team.

Help me choose a course

Book a public Level 3 course or enrol on the short self-paced course online. For Level 1, Level 2, refresher and in-house training, contact us about a group booking.

Choosing appropriate local information in Norwich

Norwich City Council’s support directory distinguishes between different audiences and types of help. Its mental health listings include the Wellbeing Service and Mancroft Advice Project, with separate information for young people. That distinction is useful when a workplace includes employees of different ages or people supporting family members.

Label the audience clearly

Avoid copying a long list of service names without explaining who each is intended for. Retain the provider’s own age and access information when preparing a staff pack, and ask colleagues to check current details directly.

Include practical advice separately

The council’s wider directory covers issues such as money, housing and tenancy support. Keep those entries in a practical-advice section so an employee can find information relevant to their concern without starting with a mental health label.

Decide how updates will happen

After training, nominate someone to maintain the local information and the internal first-aider contact list. Use a review date and current provider pages, rather than leaving a printed pack unchanged after the course finishes.

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Supporting mental health at work

Why Mental Health First Aid Training is Essential

In today’s fast-paced work environment, mental health is as important as physical health. As awareness of mental health issues continues to grow, businesses are recognising the need to equip employees with the knowledge and skills to respond effectively. Our Mental Health First Aid Training ensures your team is prepared to offer support, create a healthier work environment, and reduce the stigma surrounding mental health challenges.

What You’ll Learn in Our Course

During the course, participants will gain a thorough understanding of mental health and how it affects individuals in the workplace. They will learn to recognise the early signs of mental health struggles, such as stress, anxiety, and depression. The training covers practical techniques for providing initial support to colleagues in need and how to confidently handle mental health crises. Participants will also learn how to direct colleagues towards professional help, ensuring mental health issues are addressed appropriately.

The Benefits of Mental Health First Aid Training

Investing in Mental Health First Aid Training brings significant benefits to your organisation. Employees trained in mental health first aid contribute to a supportive and safe work environment, helping reduce absenteeism and staff turnover. A mentally healthy team is more engaged and productive, and the training demonstrates your commitment to employee wellbeing. The course is accredited, meaning it meets the highest standards and is recognised across the UK.

Why Choose Us for Your Mental Health First Aid Training?

Our training is delivered by experienced, qualified instructors who bring practical expertise to each session. We focus on making mental health support accessible and actionable, enabling your team to confidently help each other. By choosing our training, you will ensure your team is well-equipped to address mental health concerns and promote a positive work environment.

Course and booking questions

Find the right route for yourself or your team.

Ask our team
How is training delivered for learners in Norwich?

Our courses are delivered online. Public Level 3 training is taught live by an instructor, the short awareness course is self-paced, and the other courses are available as live online group bookings.

Which course qualifies me as a workplace mental health first aider?

Choose the Level 3 Mental Health First Aid course. The Qualsafe Level 3 qualification is awarded subject to passing all assessments. The short awareness course and Level 1 and Level 2 courses do not provide that first-aider qualification.

What does the training cost?

The public Level 3 course is £295 excluding VAT (£354 including VAT). The short self-paced awareness course is £14. Request a group quote for Level 1, Level 2 and refresher training; private in-house course options start from £650 + VAT.

Can we book training for our team?

Yes. Contact us about a private live online course. If you want to train workplace mental health first aiders, ask about Level 3. Tell us the learner numbers and preferred dates so we can discuss a suitable group arrangement.

Do I need to travel to a training venue?

No. We deliver the courses on this page online, rather than at a training venue in Norwich. For live instructor-led training, check the equipment and joining requirements on your chosen course page before booking.

Can I complete a course at my own pace?

The short online awareness course is self-paced. Level 3 and the group courses are live instructor-led training, so you attend at the arranged times.

Why should a Norwich employer distinguish young-person and adult resources?

The council’s directory lists services with different audiences, including Mancroft Advice Project and the Wellbeing Service. Clear labels help colleagues find an appropriate starting point without assuming that every listed option is open to everyone.

Contact our team

Please leave a call back request in the form below, and one of our friendly team members will contact you.

Call our team0208 088 4276
Email us[email protected]

Mental Health First Aid Course
Part of Skills Training Group

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For group training, include the course, learner numbers and preferred dates.

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